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Our contact information

By email: dan@williescycle.com

By standard mail:
Willies Cycle Inc
Camp Hill AL 36850

By phone:
Monday-Friday 8:00-4:30 Central Standard Time

Shipping Information:

Most orders are shipped same day or next day. Domestic orders are shipped via USPS or UPS and usually arrive in 2-6 business days. International orders usually take 4-6 weeks for delivery.

Refund, Returns and Cancellation Policies: Any part returned is subject to restock fee. We do our best to make sure parts are good, please do your part and make sure you are buying the correct part to fix your problem. I don't loan parts for diagnosis of your bike. We have nine employees and they all have mouths to feed at home, so we don't like to work for free. I will refund orders IN FULL if a mistake was made by our company. These returns must be pre-arranged before return shipment. All other returns will be subject to restock fee and will not be refunded original shipping costs. If you have questions please feel free to call us @ 1-800-334-4045.